Privacy Policy
Last updated: January 2026
1. Introduction
StopPaper ("we," "our," or "us") is a digital workflow and form management platform operated by StopPaper. We are committed to protecting your privacy and the data you entrust to us when using our platform.
This Privacy Policy explains how we collect, use, store, and protect your information when you use StopPaper, including our website, platform, and related services. By using StopPaper, you agree to the practices described in this policy.
2. Information We Collect
We collect information necessary to provide and improve our services:
- Account information: Name, email address, and other details you provide when creating an account.
- Form submissions: Data submitted through forms you create or fill, including attachments.
- Digital signatures: Signatures captured within workflows, stored securely and linked to submissions.
- Usage data: How you interact with the platform—forms viewed, submissions made, approval actions—for analytics and service improvement.
- Technical data: IP address, browser type, device information, and logs when you access our services.
- Contact inquiries: Information you provide when contacting us via email or our contact form.
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain the StopPaper platform
- Process form submissions, approvals, and workflows
- Store and display digital signatures as part of your workflows
- Generate PDF reports and exports as requested
- Improve our services, analytics, and user experience
- Respond to support requests and communicate with you
- Comply with legal obligations and enforce our terms
4. Data Storage and Security
Your data is stored on secure cloud infrastructure. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. This includes encryption in transit and at rest, access controls, and regular security reviews.
Data may be processed or stored in secure facilities that meet applicable security and compliance standards.
5. Data Sharing
We do not sell your personal data. We may share data only in these circumstances:
- Within your organization: Form submissions and workflow data are visible to users within your organization as configured by your administrators.
- Service providers: We may use trusted third parties (e.g., hosting, analytics) who process data on our behalf under strict agreements.
- Legal requirements: When required by law, court order, or government authority.
6. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal and operational requirements.
- Object or restrict: Object to certain processing or request restriction of processing.
To exercise these rights, contact us at stoppaper1@gmail.com. We will respond within a reasonable timeframe. Depending on your jurisdiction, you may have additional rights under applicable data protection laws.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide our services. Form submissions, signatures, and audit trails may be retained in accordance with your organization's requirements and applicable law. You may request deletion of your data; we will comply where legally permitted.
8. Cookies and Tracking
We use cookies and similar technologies to maintain sessions, improve security, and understand how our website and platform are used. You can manage cookie preferences through your browser settings.
9. Children's Privacy
StopPaper is not intended for use by individuals under 18. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us and we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of StopPaper after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions or to exercise your rights, contact us:
- Email: stoppaper1@gmail.com
- Phone: +233 24 538 1593
- Address: Lakeside Estate, Accra